Frequently Asked Questions

We've listed some frequently asked questions below, but if you can't find what you are looking for, don't hesitate to get in touch.

How much do Trigger Air services cost?

Every project is different so we provide a personalised and competitive quote for each job.  Contact us for a detailed quote.

When are we available to work?

Having time to plan a shoot is the best option but due to the nature of our work we are often available on a 'last minute' basis.

We are required to complete pre-flight risk assessments to ensure we will be working safely and within CAA regulations so any extra time we have to prepare will be advantageous. In some circumstances we may need to seek additional permissions from the CAA and this can take up to 28 days.

Is Trigger Air qualified to work commercially?

Yes, we have been granted 'Permissions for Commercial Operation' (PfCO) by the Civil Aviation Authority (CAA) in the UK to work commercially within their regulations. In conjunction with this we have full certification with RPQ-s for flying competence with remotely piloted aircraft systems.

Is Trigger Air insured?

Trigger Air have Public Liability insurance up to £10 million. It is a legal requirement for all commercial operators to have insurance cover. Always ask to see an operators CAA qualification and insurance documents and if they cannot provide them, don't use them!

How far and where can we fly?

The standard limit is 500m in a radial distance from the pilot and 400ft vertically whilst maintaining full line of sight of the aircraft. With the correct safety procedures we can fly in most locations.

What do we fly?

We fly the latest DJI Inspire 2 with X5S camera capable of outputting 5.2K RAW or Pro Res with HD downlink for the DoP.

Why would I want a drone instead of a Helicopter?

Helicopters are noisy, create a lot of downdraft and are very expensive.

Our drones are ideal for dangerous inspection work, or can be flown close to people who are under our control, or we can work from a distance for the broader shot. They can be deployed rapidly at almost any location and are a cost effective and safe alternative to larger manned aircraft.

How many people are involved in operating a drone?

We operate with a fully qualified pilot plus a camera operator if required, as recommended by the CAA. This allows our pilot to focus on flying safely while our camera operator focuses on the dynamic movement within the shot. A one man setup is also available depending on your project.

What weather conditions can we fly in?

There are conditions such as rain and strong winds that we cannot fly in and so we keep a close eye on the forecast leading up to a shoot. Safety is the greatest priority to us, so monitoring weather conditions prior to a flight is vital.

I still haven't had my question answered...

Don't hesitate to get in touch, it would be great to have a chat about your next project or queries about flying drones safely.

Checkout the CAA Regulations for more detail.